COVID-19 Information

Major changes have taken place at Sioux Lookout Meno Ya Win Health Centre to protect staff and patients during the COVID-19 global pandemic. Click on the expandable items below to get more information.


We now have screening in place for everyone entering our facilities. This is a precautionary measure taken at all hospitals and long-term care homes across the province to limit the spread of the infection amongst a particularly vulnerable population.

Any individual, including staff and physicians, coming into the hospital or extended care facility will be greeted by screeners. Screening includes asking about symptoms (cough, difficulty breathing, etc.) and having your temperature taken.

Anyone screening positive will not be permitted to enter unless seeking medical care. Information on self-monitoring and self-isolation will be available to those who are symptomatic.

The Hospital Site:

The Main Entrance of SLMHC, and the adjacent parking lot, will be open to clients and their care partner who are arriving for outpatient appointments only. This includes lab work and those coming in for an appointment with any of our services at the hospital. The Main Entrance is open 6:30 a.m. to 6:30 p.m. Monday to Friday. All individuals will be screened for COVID-19 symptoms and will be required to wash their hands and wear a mask while at SLMHC.

Emergency Entrance: Remains open 24/7 for all individuals accessing Emergency Services as well as all inpatient visitors. If you are staying at the Hostel and require help getting to the Emergency entrance, please make arrangements through the hostel staff.

Ambulatory Care Entrance: Remains closed at this time.

The COVID-19 Assessment Centre: The entrance for the Assessment Centre is close to the Emergency Entrance (DO NOT come to Emergency, please look for signs and enter through the Assessment Centre door). More information on our assessment centre and how to book an appointment can be found on the Assessment Centre page.

William A. George Extended Care Facility: The screening station is at the main entrance of the Facility.

Our Services and Departments

Updated August 19, 2020 – With the changes at SLMHC during the COVID-19 pandemic, many services and departments have been impacted. We have updated each Department and Services page here on the website. If you have any questions about a specific service, upcoming appointment or process here at SLMHC, please call our main switchboard at (807) 737-3030.


Patient parking is located inside the gate across from the Emergency entrance. and at the Main Entrance.

Effective Oct. 19 – The main entrance parking lot is open to clients and their care partner who are arriving for outpatient appointments only. The Main Entrance will be open 6:30 a.m. to 6:30 p.m. Monday to Friday. All individuals will be screened for COVID-19 symptoms and will be required to wash their hands and wear a mask while at SLMHC.

Please remember to pay for your parking before leaving the facility at one of our parking pay stations. Our Parking Rates are available here on our Parking information page.

Visitor Restrictions

Updated June 14, 2021:

At the Hospital site:  

  • General visiting may resume for our inpatients.  Outpatients can bring an essential care partner with them for any appointments at the hospital or when coming into the Emergency Department.   
  • Everyone entering the hospital must continue to come through screening, perform hand hygiene and wear a mask.  All visitors and essential care partners must pass screening.
  • No more than two (2) visitors at a time in patient room, with exceptions permitted for family members of palliative patients at the discretion of the health care team. 
  • Visitors for inpatients may enter at either the Main Entrance or the Emergency Entrance. 
  • Outpatients and their essential care partner should continue using the Main Entrance (next to the Hostel).
  • At this time, the Ambulatory Entrance remains closed.
  • The cafeteria will continue to be open to patients/essential care partners for take-out only.

William A. George Extended Care Facility

  • Residents may have one (1) essential caregiver for indoor visits. 
  • Residents may have up to two (2) general visitors and an essential caregiver for outdoor visits.
  • Physical distancing of two metres must be maintained between general visitors and residents.
  • All visitors (indoor and outdoor) must wear a mask and all visits must be prescheduled. This can be done by calling 737-3030 ext. 4577.

To find out more about visiting your loved one at ECU, including what to expect and what to bring, visit our Online Guide to Visiting your Loved One.

Please check this web page for updates. If you have questions, please call the unit to speak with the care team.

Masks at SLMHC

At this time, masks are mandatory for everyone at SLMHC. This includes employees, visitors, outpatients, care-partners/escorts and anyone entering the hospital or extended care site.

To conserve personal protective equipment for medical staff, we are asking the public to bring their own masks. Fabric masks are appropriate and can be purchased from many local suppliers in our region. Those who do not have a mask will be supplied one.

Video Visitation with SLMHC Patients and Residents

With visitor/escort restrictions in place at the hospital and extended care facility, we know this is difficult on families, residents and patients when you cannot see your loved one. We would like to help to minimize the anxiety for everyone by supporting a virtual face-to-face visit through video.

Please reach out at the following numbers and our staff will be pleased to assist you.

  • To connect with a resident living at William A. George Extended Care site, call (807) 737-3030 ext. 4575
  • To connect with a patient at Sioux Lookout Meno Ya Win Health Centre site, email State your name, phone number, desired time for a video-visitation and patient you wish to connect with. Someone will get back to you within two business days. 

Vaccination Policy for Staff/Physicians/Contractors

The Chief Medical Officer of Health issued Directive #6, which has mandated that high-risk settings, such as hospitals, must have COVID-19 vaccination policies in place by September 7, 2021.  

As such, all SLMHC staff, physicians, volunteers, students on educational placement, and contractors (agency employees, consultants and anyone on contract to provide services in SLMHC’s facilities) will be required to complete a COVID-19 Vaccination Declaration form.

  • This form will ask for proof of the COVID-19 vaccine administration (issued by the province of Ontario or local health unit).
  • For staff/physicians/volunteers/students/contractors who decline due to medical reasons, proof from a physician or nurse practitioner is required. For these individuals who decline due to personal reasons, they will be required to have a rapid COVID-19 test at minimum of every seven (7) days and provide verification of a negative test result. They will also be required to participate in an educational session about COVID-19 vaccinations to assist them in making an educated decision.  
  • Contractors/vendors coming on site must provide proof of immunization or a negative COVID-19 test performed within the last 72 hours of arrival.

Patients and visitors are not impacted by this new policy, which is in place to add another level of protection to ensure our hospital is safe for everyone.

We remind everyone entering our facilities to wear a face mask, use our hand hygiene stations and maintain social distancing.