Quality Assurance, QI/QIP and Decision Support

Welcome to Sioux Lookout Meno Ya Win Health Centre (SLMHC)! We prioritize delivering exceptional and personalized care of the highest quality while promoting cultural competency and safety, through meticulous tracking of relevant metrics.

At SLMHC, we have the dedicated ‘Quality Assurance, QI/QIP and Decision Support’ department that manages and analyzes data, for providing comprehensive operational support through evidence-based decision-making to both clinical and non-clinical departments. The department also supports leadership by aligning Quality and Performance indicators with our Quality strategic direction.

In our organization, we believe that working together is the key to success. That’s why our QA-QI/QIP department actively collaborates with both internal and external stakeholders to identify opportunities for improving quality and performance. Our quality department is always ready to provide crucial data analysis and information to help establish targets and action plans, ensuring effective quality improvement and better data management.

Aligned with the Ministry of Health and the Ministry of Long-Term Care’s vision for system-wide quality improvement, we utilize the Quality Improvement Plan (QIP) as a key enabler. Following board approval, our SLMHC QIP reports are submitted annually to the Ministry, contributing to the overarching goal of enhancing healthcare across all sectors.

Experience the commitment to Excellence Every time in care at SLMHC – where innovation, quality, and cultural safety converge for a healthier tomorrow.

Quality Improvement Plan (QIP)

In 2010, the province of Ontario passed the Excellent Care for All Act (ECFAA), which highlighted the significance of providing quality healthcare to patients. This legislation aims to prioritize the needs of Ontario patients by strengthening the focus and accountability of healthcare providers to deliver high-quality care. The ECFAA establishes a clear definition of quality for the healthcare sector and mandates healthcare organizations in Ontario to make information about their commitment to quality publicly accessible.

At Sioux Lookout Meno Ya Win Health Centre (SLMHC), we strictly adhere to the Excellent Care for All Act 2010 (ECFAA) and other accountability agreements. These agreements mandate all hospitals to comply with strict guidelines and reporting requirements regarding evidence-based delivery of healthcare. To achieve our quality improvement goals and strategy, we select our quality improvement areas, set measurable targets and actions, and outline the initiatives on which we plan to focus through new or custom change ideas. We make this information, including our Quality Improvement Plan (QIP), Narrative, and Progress Report, available to the public annually. This is how we implement transparency and accountability to healthcare, following ECFAA.

Quality Improvement Plan (QIP) components: 

  • QIP Narrative: SLMHC provides a brief overview of our quality improvement work
  • QIP Progress Report: SLMHC outlines our performance from our previous year, including our successes and challenges
  • QIP Work Plan: SLMHC details our measurable targets on all our indicators outlining the quality issues and describes our planned actions to achieve our targets to meet our quality improvement goals, which are recommended by the HQO (Health Quality Ontario)

We welcome the transparency and accountability that ECFAA brings to health care and invite you to visit these reference links for more information.

About the Excellent Care for All Act (ECFFA, 2010)

Excellent Care for All Act, 2010

For further information or to provide any input to our QIP, please contact:

Shanthive Asokan, CCRA, M.Phil., M.Sc. 
Quality Assurance, QIP and Decision Support Lead

Quality Assurance – QIP Department
Phone: (807) 737-3030 Ext. 4763
Fax: (807) 737-6246
Email: sasokan@slmhc.on.ca